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ORDERING

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Ordering

On website instructions: 1 ) Select the product you want to buy. 2 ) Click "Add to cart" / "Buy Now". 3 ) Checkout and confirm your order. 4 ) Enter coupon code / gift code if you have. 5 ) Make payments and you will get informed.
  • Items will be shipped within 1-7 working days after the online payment is confirmed, which does not include weekends and public holidays.

 

  • Once shipped,  the parcel will be delivered and received within 1-7 working days, depending on the area and delivery methods.

Find in store: Prefer to buy the items at our stores instead of buying online? 1 ) You can have a visit to our store at Sungei Wang Main Creative Hub. Click to view the store address. 2 ) You can also check in-store availability online and call the store to have your order held for pick-up for up to 48hours. Please be sure to confirm availability quantity when you call.

Cancelling an Order

  • Once orders are placed, they are processed almost immediately. If you have made an error in placing your order or need to cancel your order, we suggest calling our customer service team for assistance.
  • For help with National orders, please do call us at +6012-277 7030 (Luk) or contact us through our website or email. We will provide help to you as soon as possible.
  • For help with International orders, please do contact us through our website or email. We will provide help to you as soon as possible.

Price and Payment

All prices and commissions percentages provided on the Platform are construed final at the time of theirs subscription. Main-Main reserves all rights to change the prices, create promotions, bundles or any other activities which changes the amount of either prices or commissions, temporarily or permanently, as Main-Main deems fit. If this changes the date, amount or other detail of any payment which is recurrent Main-Main shall require User’s agreement to different charges to User’s reported payment method. All changes shall apply to future charges, and they shall never affect previous payments.

As a user, you hereby authorise Main-Main to make charges to your payment methods, pursuant to yours purchase made from the platform.

All payments are processed by a third party, engaged by Main-Main for such purpose. When disclosing payment information, User warrants to Main-Main that user owns or is authorised to use such payment method by any relevant party. Payment information is kept private. Users shall assume the payment of any applicable taxes when applicable.

Users may cancel their accounts or their payments at any time, however refunds shall not be made, unless a specific case falls under Malaysia laws which obliges Main-Main to make such refund.

As an instructor or vendor, you hereby authorise Main-Main to collect payment on behalf of you.

For products and classes, the class prices are all in Malaysia Ringgit (RM).

Need Help?

+6012-277 7030 (Luk)
Customer Service Hours : Monday - Sunday (10am-10pm)